How do I place an order?
It’s simple! All you do is add your products to your bag and proceed to checkout! You will then need to enter your details, choose a password and your account will automatically be created on completion!
You could also register for an account first then start shopping, whatever flies your spaceship!
Having an account with us, allows you to track your orders, receive newsletters and special offers and easily place an order without having to filling in your details every-time, as we know how important it is for a Hero to be in and out and back in action!
How can I pay?
Here at the Island we except all of the payment types listed below to pay for your order.
is it safe?
We would not have it any other way! all our payments are processed by Sage pay who are a payment service provider (PSP) who have fine-tuned the payment process over the last 10 years, they securely process millions of transactions each year and one of UK’s most trusted brands.
We also have put in place Up to 256-bit SSL Encryption via GeoTrust to ensure all your information is transferred in the most secure way. Keep a lookout for the padlock on your browser when checking out!
NOTE: We do not not store any payment information on our databases.
My payment has been declined?
Please ensure all the details your have entered are corrent and ensure your billing address matches your card billing address. if you are still experiencing issues, please do contact us by clicking here.
I've got a discount coupon code?
Our discount/promo code has to be entered in the Box which states ‘Discount Code’ within the ‘Order Summary’ section. Once you have entered the code, click on ‘Update’. You must enter the discount/promo code when you are checking out as it can’t be applied later.
- Only one discount/promo code can be used per order
I have not recieved my order?
Don’ panic! There has to be a perfectly good explanation, whether it was intercepted by the evil Emperor or maybe Spidey’s senses were playing up.
First thing, have you logged into your account to track your order? you can do this by clicking my account on the top right of the screen. if still no luck then click here to contact us!
This is Luigi the brother of the Nintendo's Mascot Mario. Luigi over the years has developed a personality and style of his own. Luigi has evolved into physically distict character, taller and thinner than his twin brother. He has surely earnt his place and nintendo have rewarded him with his 100% cotton baseball cap.
What are the DVD classifications?
If mommy says you can't watch, then you can't watch!
Houston we have a problem!
Although we strive to keep the Island in check issues may arise from time to time. The great thing is, when there is damsel in distress we are always here to help! contact our Care Team by clicking here and include as much of the following:
- As much detail as you can about the issue
- Screen shots of any error message you get
- Which browser you are using (e.g. Internet Explorer, Firefox, Chrome, Safari etc.)
- What you have done so far to try to resolve it
I still need help!
Ok, Ok...just CLICK HERE!
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